Refund policy

By purchasing flowers from Fox and Folly Farm, either for yourself or as a gift, you agree to the following terms and conditions as the recipient:

 I understand that by purchasing from Fox and Folly Farm, There are no refunds once purchased.

I understand that if I am gifting a bouquet, I will communicate with the recipient the terms and conditions of their gift.

FLOWER PICK UP

I understand that it is my responsibility to pick up the flower bouquet(s) at the farm during the designated time frame of the Fox and Folly Flower Stand. I understand that if I need to miss a pick-up, I can have a friend pick it up for me (friends love being gifted flowers!), or I will forfeit my bouquet. I understand that Fox and Folly Farm cannot accommodate pick-ups outside of the designated pick-up days & time frames that are posted.

FLOWER CARE

I understand that flowers are a perishable product, with a variable vase life of 5-7+ days. Fox and Folly Farm provides flower care instructions posted at the Fox and Folly Flower Stand. I understand that all flowers were harvested in peak condition, and that all varieties have a different vase life, dependent on care. Fox and Folly Farm will not be held responsible for poor vase life or flower quality due to improper flower care once I receive my flowers. 

COMMUNICATION

By signing up for Fox and Folly Farm Blog and emails, I agree to add foxandfollyfarm@gmail.com to my email contacts. This is how Fox and Folly Farm will communicate. Fox and Folly Farm will not be held responsible for e-mails going to your spam folder or promotions tabs. Fox and Folly Farm will notify customers who have pre-purchased a bouquet of any changes to the pick-up schedule. I will not hold Fox and Folly Farm responsible for missed pick-ups due to failure to add foxandfollyfarm@gmail.com to my contact list and therefore missing important emails. I agree to forfeit any flowers not picked up due to missed email communications or for any reason whatsoever.